Terms and refunds

Draft. Last updated 13 November 2026.

Refunds

If Notched is not for you, write to support within 30 days of buying and you get a full refund. You do not need to give a reason. Refunds go back to the payment method you used and usually arrive within 5 to 10 business days.

Who sells Notched

Notched is made by Brian Rhea. Orders are processed by our online reseller and Merchant of Record, Polar Software, Inc., which also handles sales tax and VAT. Polar's name may appear on your card statement and receipt, and its buyer terms apply to the payment.

What you get

One payment gives you a personal, non-transferable license to use Notched on Macs that you own or control. There is no subscription. You get a download link by email and can download the app again from the customer portal.

You may not resell, rent or redistribute the app or your download link.

What Notched needs

A Mac with Apple Silicon running macOS 14.2 or later. Notched asks for the System Audio Recording permission so it can filter what your Mac plays.

Not a medical device

Notched is a general wellness and listening-comfort app. It is not a medical device and is not intended to diagnose, treat, cure, mitigate or prevent tinnitus, hearing loss or any other condition. It is not a substitute for advice from a doctor or audiologist. If you have sudden hearing loss, ringing in one ear, pulsing sounds, dizziness or ear pain, see a doctor promptly.

You are responsible for your listening volume. Keep it at a comfortable level.

Warranty and liability

Notched is provided as is, without warranties of any kind, to the extent the law allows. Our total liability for any claim about the app is limited to the amount you paid for it. Nothing here limits rights you have under consumer law that cannot be waived.

Changes

If these terms change, the new version will be posted here with a new date.

Contact

Contact support